Chat with Us
Due to scheduled maintenance, our call centre telephone lines will be unavailable between 12pm – 6pm on Friday 11th October.
If you need to speak to a member of our team during this time, you can click on ‘Chat with us’ on the right, or email us. We are sorry for any inconvenience caused.
Contact Us.
You can manage your contract online but there are other ways you can get in touch. Try our FAQs page within Managing my Contract or simply contact us directly on the contact numbers below.
COMPLAINTS ABOUT A DISCRETIONARY COMMISSION ARRANGEMENT (DCA)
As Genesis Finance was incorporated after the FCA’s ban on discretionary commission, our customers are not affected by the FCA’s review on the use of historic Discretionary Commission Arrangements.
To find out more about this subject and the action being taken by the FCA please click here.
CHAT WITH US NOW
Can't find something? Want to query something? Chat with us live to help.
Genesis Finance
86 Station Road
Redhill Surrey
RH1 1SR
Our lines are open:
Monday to Friday: 8:00am to 6:00pm
Saturday: 9:00am to 1:30pm
*Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
*Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday: 9:00am to 5:00pm
*Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday: 9:00am to 5:00pm
*Calls from UK landlines and mobiles are free
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
*Calls from UK landlines and mobiles are free
AccessibilityOUR WEBSITE IS DESIGNED TO BE AS ACCESSIBLE AS POSSIBLE.
We want to make sure everyone has easy access to all the products and services available through Genesis Finance
