We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.
Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.
Why are cookies essential to how customers use the Genesis Finance website?
This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site’s visitors. Without cookies enabled we can’t guarantee that the website and your experience of it are as we intend it to be.
Cookies are small pieces of text sent to your web browser by websites you visit. A cookie file is stored in your web browser and allows us or a third-party to recognise you and make your next visit easier and more useful to you.
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.
Here are some examples of how we use cookies:
If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function for your particular browser should tell you how.
www.aboutcookies.org contains comprehensive information on cookies for a wide variety of browsers and how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
The tables below describe the cookies set against the genesisfinanceuk.com domain, for details of third-party cookies stored against other domains while using our site, please refer to the third party’s own policy listed above.
Our Own Cookies
| Cookie Name | Purpose | Expires |
|---|---|---|
| __RequestVerificationToken | This is an anti-forgery token. It ensures that form submissions come from valid user submissions, and not from automated bots or other malicious behaviour (e.g. a CSRF attack) | At end of session |
| ASP.NET_SessionId | ASP.NET must track a session ID for each user so that it can map the user to session state information on the server. By default, ASP.NET uses a non-persistent cookie to store the session state. However, if a user has disabled cookies on the browser, session state information cannot be stored in a cookie. | At end of session |
Google Analytics
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
| Cookie Name | Purpose | Expires |
|---|---|---|
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id> . | 1 minute |
| _gid | Used to distinguish users. | 24 hours |
| _ga | Used to distinguish users. | 2 years |
To find out more about cookies you can visit www.ICO.org.uk.
