Are you a business customer? We offer a full range of finance products for both Personal and Business customers. Find out more about our Business Finance products here. Change to Business

Motor Finance Commission Complaints

On 30 March 2026, the FCA announced the introduction of a redress scheme for eligible motor finance customers. For further information and to understand what this means for you, please click here.

Make a commission arrangement complaint

PLEASE NOTE

We are currently experiencing an issue with this webform so you may not see a submission confirmation. Please be assured that your submission has been received and is being processed.

Step 1 of 2 All mandatory fields are marked with an *

YOUR DETAILS

First name(s) *

Last name *

Previous names (if any)

Vehicle registration *

Agreement number

Date of birth *

Enter address manually

Address line 1 *

Address line 2

Address line 3

Town

County

Postcode *

Previous addresses

Phone number *

Email address *

Monthly instalment (£) *

* Please complete all mandatory fields

Make a commission arrangement complaint

PLEASE NOTE

YOUR DETAILS

Please enter your vehicle registration