Motor Finance Commission Complaints

On 30 March 2026, the FCA announced the introduction of a redress scheme for eligible motor finance customers. For further information and to understand what this means for you, please click here.

MAKE A COMPLAINT

We value our customers highly and aim to provide a positive experience, from the proposal right through to the final payment and beyond. The fair treatment of our customers is very important to us. However, if you are less than satisfied, please complete the form below so that we can put things right.

Step 1 of 2 All mandatory fields are marked with an *

YOUR DETAILS

Enter your full name and/or company name
Enter your vehicle registration
Enter your agreement number
To be completed by Limited Liability Partnerships
Select your date of birth
Address we currently hold for you
Postcode we currently hold for you
Phone number we currently hold for you
Enter your normal monthly rental
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