We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.
Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.
End of contract options
There are a range of options available at the end of a PCP contract. Your Genesis Personal Assistant will be happy to guide you through these options and the processes involved. Here you can find all the information you need to make a decision and inform us of your intention.
Please read our guide to your PCP options by clicking here before making a decision. If you have any questions regarding your options you can contact our Customer Services department on 0800 085 2054*.
*Calls from UK landlines and mobiles are free