COVID-19 Information and Support at Genesis Finance

We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.

Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.

Making a decision

Please read our guide to your PCP options by clicking here before making a decision. If you have any questions regarding your options you can contact our Customer Services department on 0800 085 2054*.

*Calls from UK landlines and mobiles are free

PCP options guide

When you have made your decision, please advise of your PCP intention by completing the form below:

* Required Fields

Section 1 - Your PCP Intention

Please select one of the below options: * Retain the vehicle
You can pay the optional final payment and the vehicle is yours Return the vehicle
You can hand the vehicle back to us, with nothing further to pay (subject to mileage and fair wear and tear) Renew the vehicle
You can part exchange the vehicle, using any equity over and above the optional final payment as deposit on your next vehicle. Although equity is anticipated, this cannot be guaranteed

Section 2 - Your Details

Full Name *

Agreement Number *

Date of Birth *

Email Address *

Phone Number *

Post Code *

Current Address

Please note it may take up to two working days to reflect your selection on our systems.