GENESIS FINANCE
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Early Closure of Call Centre Telephone Lines

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Due to scheduled maintenance, our call centre telephone lines will be unavailable between 12pm – 6pm on Friday 11th October.

If you need to speak to a member of our team during this time, you can click on ‘Chat with us’ on the right, or email us. We are sorry for any inconvenience caused.

Raise a dispute

If you would like to dispute any charges incurred after the vehicle has been inspected and collected by one of our agents, please complete the form below. We aim to acknowledge your dispute within 5 working days of receipt.

Section 1 - Your Details
0283FE81-1413-4359-A4CC-CF4DBB4000EE
0283FE81-1413-4359-A4CC-CF4DBB4000EE
To be completed by Limited Liability Partnerships
0283FE81-1413-4359-A4CC-CF4DBB4000EE
0283FE81-1413-4359-A4CC-CF4DBB4000EE
0283FE81-1413-4359-A4CC-CF4DBB4000EE
0283FE81-1413-4359-A4CC-CF4DBB4000EE
0283FE81-1413-4359-A4CC-CF4DBB4000EE
Section 2 - Tell Us About It

To ensure your dispute is directed to the correct person, please provide as much detail as you can on the reasons for your dispute.

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

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