GENESIS FINANCE
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Early Closure of Call Centre Telephone Lines

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Due to scheduled maintenance, our call centre telephone lines will be unavailable between 12pm – 6pm on Friday 11th October.

If you need to speak to a member of our team during this time, you can click on ‘Chat with us’ on the right, or email us. We are sorry for any inconvenience caused.

Request a Copy of Your Agreement

Please note that if your agreement started within the last couple of days, it may be on its way to you in the post.

However, if it has been over 7 days since your agreement started, please fill in the details below to request a copy of your finance agreement. Please note that this documentation will not include details of any commissions payable in relation to your agreement.

Section 1 - Your Details
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Section 2 - Your Agreement
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By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. If the details you have supplied meet our Data Protection requirements and we notice any changes, we will update these on our system. Please note it may take up to two working days to reflect these changes on our system.

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