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Commission Arrangement Complaints - Supreme Court Decision

If you’ve already made a complaint, you don’t need to do anything as your complaint remains on pause until at least December 2025. There is no need to contact us again. If you would like to make a complaint, you can do so here.

RAISE A DISPUTE

If you would like to dispute any charges incurred after the vehicle has been inspected and collected by one of our agents, please complete the form below. We aim to acknowledge your dispute within 5 working days of receipt.

Step 1 of 2 All mandatory fields are marked with an *

YOUR DETAILS

Full name / company name *

Vehicle registration *

Agreement number

Guarantor name

Date of birth *

Enter address manually

Address line 1 *

Address line 2

Address line 3

Town

County

Postcode *

Phone number *

Email address *

Monthly rental (£) *

* Please complete all mandatory fields

RAISE A DISPUTE

YOUR DETAILS

Please enter your vehicle registration