We are working hard to ensure that we are able to speak to customers that really need our assistance during these unprecedented times and we would like to thank you for your continued patience and understanding. We want to assure you that we are doing everything we can to support all of our customers during this difficult and unsettling period.
Please visit our dedicated COVID-19 page where you can find more information and support as well as being able to manage elements of your finance contract online.
Good or bad, customer feedback is vitally important to Genesis Finance as it can help shape what we do and how we go about doing it. So if you have a comment about any of our products or any aspect of our service we would genuinely like to hear from you. And of course, if you have a suggestion about how we could do something better please don’t be shy, as we always listen