GENESIS FINANCE
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Early Closure of Call Centre Telephone Lines

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Due to scheduled maintenance, our call centre telephone lines will be unavailable between 12pm – 6pm on Friday 11th October.

If you need to speak to a member of our team during this time, you can click on ‘Chat with us’ on the right, or email us. We are sorry for any inconvenience caused.

Early Termination

We understand that circumstances change and the contract taken out may no longer suit your needs. If you are having financial difficulties, please review Money Worries before submitting an early termination request. Or alternatively you can call us using the contact us page to discuss your options.

Please note, when requesting an early termination, you will be contacted by phone to discuss your potential liability (50% of remaining rentals in line with your terms and conditions) and asked to confirm you would like to action this request.

We will aim to provide a response to your request within 5 working days.

If you would like more information regarding Early Termination please visit the FAQ’s page.

Section 1 - Your Details
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To be completed by Limited Liability Partnerships
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Section 2 - Early Termination Request

When would you like to terminate the agreement?

Please note the submission of this form will not trigger the early termination

By submitting this form you confirm that you are the account holder and give permission to access the agreement. This will enable us to obtain the information relevant to your request. We will then be in contact to discuss the next steps. If any of the details in the form do not match our records, an agent will contact you to carry out further Data Protection questions.

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